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COVID-19 UEC Update

Important Notice: We remain committed to the health and safety of our patients and staff including heighten cleaning of high contact areas and mask wearing. Please note, that we are closely monitoring the health of our team and the policies surrounding COVID-19. If you feel ill or are experiencing symptoms, please reschedule your appointment by calling 212-938-4001.

The University Eye Center has returned to its general operating hours of Mon,Wed,Thur 8:30am-7:30pm, Tuesday 1pm-7:30pm, and Fri,Sat 8:30am- 4:30pm*. Telehealth appointments remain available. If visiting in person, kindly adhere to the following:

  • All patients must wear a mask over their nose and mouth for the duration of their visit.
  • Patients receive a thermal screening when they enter the building for a scheduled appointment.
  • Use the hand sanitizer and/or wash your hands before and after you enter the exam room. 
  • Follow posted signage and floor cues for social distancing (6 feet apart).

*individual services may have different hours

How to Prepare for Your Appointment

To schedule an appointment or for questions, contact us at 212-938-4001.


If you are a contact lens wearer, please bring your contact lens case, contact lens solutions, and any contact lens plungers that you may use to your appointments.

At this time, there is no scientific evidence that wearing contact lenses increases the risk of contracting COVID-19.  Contact lens wear is safe as long as you follow good contact lens hygiene

  1. Always wash your hands with soap and warm water for 20 sec. Then dry them thoroughly with a paper towel prior to handling contact lenses.
  2. If you are wearing daily disposable lenses, discard them daily after each use. 
  3. Clean and replace your contact lenses and the case as recommended by your eye doctor.
  4. Do not sleep, shower, or swim in your lenses.
  5. Discontinue contact lens wear if you feel ill or have a pink eye. 

If you would like to speak with one of our contact lens doctors or schedule a telehealth visit, call 212-938-4001. To re-order your contact lenses, visit our UEC Contact Lens Web Store.

We are closely monitoring the outbreak of the 2019 novel coronavirus (COVID-19) and have implemented additional cleaning and healthcare protocols. This is a serious and highly contagious illness; therefore, in an effort to educate our community, patients and campus visitors, we are sharing important information about this virus. This novel coronavirus is a respiratory tract illness that presents flu-like symptoms including fever, coughing, and shortness of breath. It was first identified in December 2019 in Wuhan City, Hubei Province, China, and has now spread to several countries, including the US.

If you are experiencing any symptoms, please seek medical attention right away. Call your healthcare provider and alert them of your recent travel history, if you have been in close contact with a person known to have COVID-19 and/or your symptoms.

We take all claims of exposure and possible infection of COVID-19 very seriously. We have done our best to remove or prevent any symptomatic persons from being on campus, implemented social distancing (including fewer people present), and increased cleaning. If we have a suspected case of COVID-19 infection or exposure, we will:

  • Immediately disinfect the area(s) with which this person may have had in contact.
  • Follow all Department of Health guidelines, including any instructions they provide when we call for guidance.
  • Ask non-symptomatic individuals to remain off-campus in self-quarantine for the time period recommended by the Department of Health.
  • Require that symptomatic people remain away from campus until all symptoms have cleared and their doctor has indicated they may return to work.
  • We are taking all reasonable measures to ensure the health and well-being of our community, and we will continue to keep you updated as circumstances change.

Practice Good Health Habits

We ask that all campus community members and visitors practice good health habits to prevent the spread of respiratory diseases as recommended by the CDC and WHO:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask:
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • For information about handwashing, see the CDC’s Handwashing website

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